Last updated: March 2026

1. Introduction

Accounts Bridge Pty Ltd (ABN 20 265 601 428), trading as Accounts Bridge Chartered Accountants (“we”, “us”, “our”), is committed to protecting the privacy of personal information collected from our clients, prospective clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Full name, contact details (email, phone number, postal address)
• Business name, ABN, ACN, and entity structure details
• Financial records, tax file numbers, and accounting data provided in the course of professional engagement
• Employment and payroll information where relevant to our services
• Website usage data including IP address, browser type, and pages visited (via cookies and analytics)
• Information submitted through contact forms, consultation bookings, or email correspondence

3. How We Use Your Information

We use personal information to:

• Provide accounting, taxation, advisory, and compliance services
• Communicate with you regarding your engagement and financial matters
• Comply with legal and regulatory obligations (including ATO, ASIC, TPB, and CA ANZ requirements)
• Improve our services, website experience, and internal processes
• Send relevant updates, insights, or service information (with your consent)

4. Disclosure of Information

We may disclose your personal information to:

• The Australian Taxation Office (ATO) and other government bodies as required by law
• Professional advisors including lawyers, financial planners, and auditors engaged on your behalf
• Our internal team members, including staff based in our offshore support office in Pakistan, who assist with accounting, bookkeeping, and administrative functions under strict confidentiality agreements
• Cloud service providers and software platforms (e.g., Xero, MYOB, QuickBooks) used to deliver our services, hosted within secure, compliant environments

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Overseas Disclosure

Some of our operational support staff are based in Pakistan. These team members operate under the same confidentiality obligations, professional standards, and data handling protocols as our Australian-based staff. All data access is controlled, encrypted, and subject to our internal security policies.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include encrypted communications, access controls, secure cloud storage, and regular internal reviews.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site. This data is collected anonymously and used solely to improve website performance and user experience. You may disable cookies through your browser settings.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data where permitted by law
• Opt out of marketing communications at any time

9. Retention

We retain personal information for as long as required to fulfil the purposes for which it was collected, or as required by law. Tax and financial records are retained in accordance with ATO requirements (generally a minimum of five years).

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at info@accountsbridge.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact

Accounts Bridge Pty Ltd
Unit 2, 36–38 Glenbarry Road, Campbellfield, VIC 3061
Phone: 03 8592 1924
Email: info@accountsbridge.com.au